Elevate your guest experience with an AI assistant that handles reservations, inquiries, and VIP engagement—24/7. No missed calls. Sophisticated service that reflects the standard of your lounge.
Discover AI-Enhanced Cigar Enjoyment at Our Lounge
Voice and website widget books tables, private rooms, and events anytime and sends reminders.
Reduces missed calls. Provides information on etiquette or your favorite stogies!
Explore AI-Enhanced Cigar Enjoyment Services
Explore AI-driven enhancements for your ultimate cigar lounge experience.
Product Recommendations
Recommends cigars based on preference (flavor profile, strength, country of origin).
Explains pairing options.
Educates guests on limited-edition or seasonal offerings.
Membership & Locker Program Management
Explains benefits and availability of membership packages.
Automates sign-ups, locker renewals, and premium access questions.
Notifies members of cigar restocking or exclusive member events.
Event Promotion & RSVP Automation
Sends out voice calls, SMS, or emails about upcoming events (e.g., “Whiskey & Cigars Night”).
Captures RSVPs instantly via web or phone.
Creates urgency with limited-seating reminders.
Retail & E-Commerce Support
Answers questions about in-store or online cigar purchases.
Cross-sells accessories: cutters, humidors, lighters, etc.
Testimonials
Jasmine Richards
Love the Smart Humidor! Keeps my stash perfect. And the Virtual Pairing Assistant? Spot-on suggestions every time. Adds a whole new layer to the experience.
Monica Chandler
The AI's pairing suggestions are spot-on; they really enhance the cigar's flavors. Love how it tailors cigar recommendations too—always something new to try. Solid tech integration.
Thomas Krazinski
Tried the interactive experience at the lounge. It's smooth and informative, providing just enough intrigue without being overwhelming. Quite fitting for a laid-back evening.
FAQs
Answers to Your Top Questions About AI-Enhanced Cigar Enjoyment
How will the AI assistant help my cigar lounge specifically?
The AI assistant can handle incoming calls, answer questions about hours, events, VIP memberships, and available cigars, and even help with table or lounge reservations—all without requiring staff to pick up the phone.
Can the AI book reservations or private lounge areas?
Yes. The AI can check availability, gather booking details (like party size, date, preferences), and send confirmations via SMS or email. It integrates with calendars or reservation tools you already use.
Will the AI understand cigar-related questions?
Absolutely. We can train the assistant to recognize and answer questions about cigar brands, cuts, pairings, humidors, events like cigar tastings, or even how to join your VIP club.
Is it only for the phone, or does it work on our website too?
It works both ways. You'll have a voice AI for your phone line and a smart chat or voice widget for your website—ensuring you never miss a customer whether they call or visit your site.
Can I customize the assistant's voice and personality?
Yes. You can choose a voice tone—relaxed, luxury, conversational, etc.—and we’ll match it to your lounge’s brand. You can also decide what the assistant says or how it greets your customers.
Will it help with follow-up and customer retention?
Yes. The system can send follow-up texts after visits, invite customers to events, or re-engage inactive guests with promotional campaigns via SMS or outbound calls.
What happens if the AI can’t answer a question?
If the AI doesn’t have a confident answer, it will escalate the request by offering to send a message to a staff member or schedule a callback—keeping the customer engaged and preventing drop-offs.